Course Details
Course Details
Course ID
1000
Course Name
Utility Management
Contact Hours
24.0
Approved Industry
Drinking Water and Wastewater
Partner Name
Mike Nelson Consulting LLC
Primary Contact
Danica Rubenstein
danicaruben@hotmail.com
2673076581 Ext.
Website
Description
This course is designed to train utility agency managers to use good business practices in managing a water or wastewater utility. This course offers detailed information regarding all major responsibilities of a utility manager. The course covers a utility manager's key job elements and provides practical guidelines for policies and procedures. The course explains how to assess the financial strength and stability of a utility, principles of budgeting and how to fund capital improvements.
Course Level
Basic thru Advanced
Course Content
* Need for utility management
* Functions of a manager
* Planning
* Staffing
* Communications
* Conducting meetings
* Public relations
* Financial management
* Operations and management
* Emergency response plan
* Safety program
* Recordkeeping
Target Audience
All managers of water and wastewater utilities.
Training Format
Classroom