Course Details
Course Details
Course ID
108
Course Name
Leadership and How to Effect Change in Public Organizations
Contact Hours
1.0
Approved Industry
Drinking Water and Wastewater
Partner Name
360water, Inc.
Primary Contact
Saylor Frye
saylor@360water.com
614-294-3600 Ext.
Website
Description
This course describes the importance of leadership in organizational change processes. Specifically, effective leadership provides direction, motivation, and support to employees while getting out of their way.
Course Level
Basic thru Advanced
Course Content
I. Abstract
II. Objective
III. Keywords
IV. Introduction
V. The Water and Wastewater Industry
a. Effectiveness was the primary target, not efficiency.
b. Cost control is the primary driver
c. Competitive marketplace
VI. Where is leadership needed?
*looking utility
a. Strategic planning
b. Staff awareness and commitment process
c. Functional baseline assessment
d. Enhancement planning
VIII. Implementation
IX. Final thoughts
X. Questions
Target Audience
Water and Wastewater treatment plant operators
Training Format
Virtual Asynchronous