Course Details
Course Details
Course ID
2294
Course Name
Transition from Craftsman to Supervisor
Contact Hours
1.0
Approved Industry
Drinking Water and Wastewater
Partner Name
CEU Plan
Primary Contact
Bill Edgar
wwedgar@ceuplan.org
352-754-1259 Ext.
Website
Description
This is part 1 of a 4 part series in "Becoming a First Class Supervisor." The series will focus on supervision and the areas associated with supervision at a treatment plant. As operators gain experience, they may want to transition to supervisory roles.
Course Level
Basic thru Intermediate
Course Content
This course will focus on general supervision and the areas associated with supervision. After completing this course, the student will be able to understand the how to
* Organize their people effectively
* Deal with people responsibly
* Deal with pressure
* Get people to follow instructions
* Combat excuses
* Use time effectively
* Raise enthusiasm
* Successfully use persuasion
* Refuse tactfully
* Disagreeing agreeably
Target Audience
Operators interested in becoming supervisors, or supervisors desiring to improve
Training Format
Virtual Asynchronous