Course Details
Course Details
Course ID
2295
Course Name
Leadership/Coaching
Contact Hours
1.0
Approved Industry
Drinking Water and Wastewater
Partner Name
CEU Plan
Primary Contact
Bill Edgar
wwedgar@ceuplan.org
352-754-1259 Ext.
Website
Description
This is part 2 of a 4 part series in "Becoming a First Class Supervisor." The series will focus on supervision and the areas associated with supervision at a treatment plant. As operators gain experience, they may want to transition to supervisory roles.
Course Level
Basic thru Advanced
Course Content
After completing this course, the student will be able to understand how to
* Know what your people want
* Get to know people’s skills
* Principles of effective motivation
* What leveling can do for you
* Proven methods for leveling effectively
* Make people feel important
* Handle people responsibilities
* Inflate the ego of people
* Solve the blame game
* Say no diplomatically
* Earn respect
* Avoid discrimination
Target Audience
Operators interested in becoming supervisors, or supervisors desiring to improve
Training Format
Virtual Asynchronous