Course Details
Course Details
Course ID
2296
Course Name
Delegation/Motivation
Contact Hours
1.0
Approved Industry
Drinking Water and Wastewater
Partner Name
CEU Plan
Primary Contact
Bill Edgar
wwedgar@ceuplan.org
352-754-1259 Ext.
Website
Description
This is part 3 of a 4 part series in "Becoming a First Class Supervisor." The series will focus on supervision and the areas associated with supervision at a treatment plant. As operators gain experience, they may want to transition to supervisory roles.
Course Level
Basic thru Intermediate
Course Content
After completing this course, the student will be able to understand the how to:
* Understand people
* Use patience
* Get acceptance
* Improve employee performance
* Be a good coach
* Be tactful
* Promote good morale
* Importance of emotions
* Criticize
* Handle and investigate mistakes
Target Audience
Operators interested in becoming supervisors, or supervisors desiring to improve
Training Format
Virtual Asynchronous