Course Details
Course Details
Course ID
2877
Course Name
Operational Management
Contact Hours
10.0
Approved Industry
Drinking Water and Wastewater
Partner Name
Technical Learning College
Primary Contact
Melissa Durbin
info@tlch2o.com
866 557-1746 Ext.
Website
Description
This course if provided to new supervisors or those that have been supervisors for some time, as a practical way of getting a supervisor off to a successful start.
Course Level
Basic thru Advanced
Course Content
* Define supervision
* Define professionalism
* Define other common supervisory terms
* What is and is not supervisory
* Define a values profile
* How our management style or profile is formulated and how values change
* Required and prohibited standards of conduct
* Employees rights
* Management styles
* Causes for dismissal or discipline
Target Audience
Any supervisory position that was unable to find a CEU management course. The target audience for this course is the person interested in working in a water or wastewater treatment or distribution/collection facility and/or wishing to maintain CEU's for certification license or to learn how to do the job safely and effectively and/or to meet education needs for promotion.
Training Format
Correspondence