Course Details
Course Details
Course ID
2903
Course Name
Management Basics 101
Contact Hours
6.0
Approved Industry
Drinking Water and Wastewater
Partner Name
Pennsylvania Rural Water Association
Primary Contact
Joel Jordan
jjordan@prwa.com
8143539302 Ext. 201
Website
Description
In today's tough uncertain economy, increasing regulatory requirements and customer awareness, utilities need strong managers to lead their staff toward accomplishing business goals. But managers are more than just leaders, they're problem solvers, cheerleaders, and planners as well. Managers fulfill many roles and have many different responsibilities. Management is the art of making peopl more effective than they would have been without them. This requires managers to plan, organize, direct, and monitor their work. In order to do that effectively, managers need to know where they are going, what tools they need to get there, and what tools they need that they don’t have. This course is designed to prepare managers and future managers to effectively do their job.
Course Level
Basic thru Intermediate
Course Content
*The Art of Management *Decision Making *Planning *Organizing *Staffing *Leading *Controlling * Summary and Review
Target Audience
All water and wastewater system managers and future managers
Training Format
Classroom