Course Details
Course Details
Course ID
2921
Course Name
Providing Constructive Feedback (IN-HOUSE ONLY)
Contact Hours
4.0
Approved Industry
Drinking Water and Wastewater
Partner Name
Veolia North America
Primary Contact
Kimberly Reeder
kimberly.reeder@veolia.com
2694919887 Ext.
Website
Description
The purpose of this course is to provide skills that will let Veolia Water's managers give constructive feedback in a way that builds openness and mutual respect and promotes problem solving and learning.
Course Level
Basic thru Intermediate
Course Content
* Key actions for providing constructive feedback
* Techniques for encouraging involvement
* Techniques for handling challenging responses
* Planning a feedback conversation
* Providing constructive feedback
* Action Planning
Target Audience
Front Line Supervisors/Managers or Higher
Training Format
Classroom