Course Details
Course Details
Course ID
2939
Course Name
Utility Management Institute
Contact Hours
32.0
Approved Industry
Drinking Water and Wastewater
Partner Name
American Water Works Association - PA Section
Primary Contact
Melanie Greene
melanie@paawwa.org
717-774-8870 Ext.
Website
Description
Creating good leaders is important to a water/wastewater utility and its future. This institute is for anyone in a leadship position. It will teach you how to put effective management and supervisory skills to work for you and your organization.
Course Level
Intermediate
Course Content
* Foundations of leadership
* Leader's role in performance management
* Employee selection
* Managing conflict
* Leadership of change
Target Audience
Leaders or those wishing to be supervisors in the industry
Training Format
Classroom