Course Details
Course Details
Course ID
306
Course Name
Successful Supervision
Contact Hours
6.0
Approved Industry
Drinking Water and Wastewater
Partner Name
Lehigh Carbon Community College
Primary Contact
Mackenzie Lilly
mlilly@lccc.edu
610-799-1942 Ext.
Website
Description
By participating in this course, you will be able to: understand the basic skills needed to supervise others, create an environment for optimal work flow and teamwork, break through barriers of miscommunication, understand and motivate others, explore actions necessary for conflict management.
Course Level
Intermediate
Course Content
*Planning and setting objectives
*Managing change
*Running meetings
*Managing group dynamics
*Managing your team
*Managing conflict
*Managing job structure
*Hiring
* Performance appraisals
*Supervising minority workers
*Handling employment issues
*Communication
Target Audience
Anyone involved in the supervision of others.
Training Format
Classroom