Course Details
Course Details
Course ID
3447
Course Name
Ten Attributes of Effectively Managed Water Sector Utilities
Contact Hours
6.0
Approved Industry
Drinking Water and Wastewater
Partner Name
Pennsylvania Water Environment Association
Primary Contact
Breyana Fulton
breyana@millirongoodman.com
618-570-6063 Ext.
Website
Description
This Primer distills the experience of a group of leaders in water and wastewater utility management into a framework intended to help utility managers identify and address their most pressing needs through a customized, incremental approach that is relevant to the day-to-day challenges utilities face. This Primer is the first step to implement a range of short-term and long-term actions designed to promote and recognize excellence in utility management based on the principles and practices described in the Primer throughout the water sector.
Course Level
Intermediate thru Advanced
Course Content
Review the purpose of improving the management of utilities
Describe the process used to create this Primer
Review each of the 10 attributes
Review the 5 keys to management success
* the self assessment
Target Audience
middle to senior staff at water/wastewater utilities
Utility managers, general managers
Utility board members
Training Format
Classroom