Course Details
Course Details
Course ID
383
Course Name
Administration
Contact Hours
2.0
Approved Industry
Drinking Water and Wastewater
Partner Name
Uni-Tec Consulting Engineers
Primary Contact
Kathy Ward
kaw@uni-tec.com
8142388223 Ext.
Website
Description
The main purpose of this course is to introduce students to the important aspects of administration.
Course Level
Basic thru Intermediate
Course Content
Identify the functions of a manager
*term, long-term, and emergency planning
Read and construct an organizational chart
Write a job description
Write good interview questions
Conduct employee evaluations
Describe the steps necessary to provide equal and fair treatment to all employees
Prepare a written or oral report on the utility's operations
Communicate effectively within the organization, with media representatives, and with the community
Describe the financial strength of their utility
Calculate their utility's operating ratio, coverage ratio, and simple payback
Prepare a contingency plan for emergencies
Set up a safety program for their utility
Collect, organize, file, retrieve, use and dispose of plant records
Target Audience
Operators
Managers
Council members
Authority members
Training Format
Classroom