Course Details
Course Details
Course ID
3964
Course Name
Advanced Utility Management Institute
Contact Hours
22.5
Approved Industry
Drinking Water and Wastewater
Partner Name
American Water Works Association - PA Section
Primary Contact
Melanie Greene
melanie@paawwa.org
717-774-8870 Ext.
Website
Description
Allow leaders to develop their vision, values and strategy to achieve their goals. Build effective teams by recognizing personality traits and their impact on the group. Learn to communicate to diffuse issues and build confidence and coordination. Develop different ways of thinking about a problem critically and innovatively. Provide a skill set to coach others to reach their potential and explore the decision-making process.
Course Level
Intermediate thru Advanced
Course Content
Section 1: Leadership Review
Section 2: Teambuilding
Section 3: Critical Thinking Skills for Problem Resolution and Innovation
Section 4: Decision Making
Target Audience
Managers and anyone who aspires to manage/ supervise.
Training Format
Classroom