Course Details
Course Details
Course ID
4033
Course Name
The Basics of Technical Writing - Workshop
Contact Hours
6.0
Approved Industry
Drinking Water and Wastewater
Partner Name
Pennsylvania Rural Water Association
Primary Contact
Joel Jordan
jjordan@prwa.com
8143539302 Ext. 201
Website
Description
There is an increasing demand for water/wastewater operators and managers to send regular correspondence and reports are part of their daily operations. Effective and professional written communication is a very important component of good operations and regulatory compliance. This course will review basic writing techniques applicable to operators and managers of water/wastewater systems. It will include writing for specific topics, including business correspondence, technical reports, business plans, proposals, progress reports for grants or other work projects.
Course Level
Basic thru Intermediate
Course Content
*Sign-in
*Business Letters
*Brief Assignment (Write your own business letter.)
*Inquiry Letters
*Complaint Letters
*Adjustment Letters
*Brief Assignment (Write an adjustment letter.)
*Job Descriptions/Ads for New Employees
*Funding Proposals
*Writing Instructions/Process Writing
*Oral Presentations overview
*Quiz
there will be 1 morning and 1 afternoon break and lunch
Target Audience
Water and wastewater system managers and operators
Training Format
Classroom