Course Details
Course Details
Course ID
4043
Course Name
Persuasive Communication Skills
Contact Hours
2.0
Approved Industry
Drinking Water and Wastewater
Partner Name
Pennsylvania Rural Water Association
Primary Contact
Joel Jordan
jjordan@prwa.com
8143539302 Ext. 201
Website
Description
The increase in new regulations and system expenses makes communicating with DEP and system's political representatives key to a systems success.
This workshop is designed to help increase the skills of board members, managers and operators learn how to effectively convey their concerns and get the support for their system and community from the powers in charge.
Course Level
Basic thru Intermediate
Course Content
*The increase need for effective communication skills *Tools for Success *Developing the message *Public Meeting
Target Audience
Operators, Managers, Office Staff and Board Members
Training Format
Classroom