Course Details
Course Details
Course ID
5198
Course Name
Effective Emails
Contact Hours
3.0
Approved Industry
Drinking Water and Wastewater
Partner Name
American Water
Primary Contact
Monica Troutman
monica.troutman@amwater.com
7172059705 Ext.
Website
Description
Participants will be able to identify the components of a well-written email, identify resources available to them that will assist in increasing writing competency, make distinctions between well-written and poorly written emails and through practice, begin to write professional, concise emails
Course Level
Basic thru Intermediate
Course Content
Participants who attend this class will learn tips on how to communicate via email in the most efficient way possible, along with common pitfalls with email.
Welcome and introduction
Identifying Components of a well Written Email
Practice Session
Closing and Transfer of Learning
Target Audience
Skilled Lotus Notes users
Training Format
Classroom