Course Details
Course Details
Course ID
641
Course Name
Utility Management
Contact Hours
24.0
Approved Industry
Drinking Water and Wastewater
Partner Name
PH Environmental Services, Inc
Primary Contact
Doug Pike
dpike@phenvironmental.com
724-850-7417 Ext.
Website
Description
This course is designed to train utility agency managers to use good business practices in managing a water or wastewater utility.
This course offers detailed information regarding all major responsibilities of a utility manager. The course covers a utility manager's key job elements and provides practical guidelines for policies and procedures. The course explains how to assess the financial strength and stability of a utility, principles of budgeting and how to fund capital improvements.
Course Level
Basic thru Advanced
Course Content
Need for Utility Management
* Functions of a Manager
* Planning
* Staffing
* Communications
* Conducting Meetings
* Public Relations
* Financial Management
* Operations and Management
* Emergency Response Plan
* Safety Program
* Recordkeeping
Target Audience
All managers of water and wastewater utilities.
Training Format
Classroom