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8023

Assessing and Communicating about Operational Risks

3.5

Drinking Water and Wastewater

American Water Works Association - PA Section

Melanie Greene

melanie@paawwa.org

717-774-8870 Ext.

Partner Website

To lead attendees through a risk evaluation process that water utilities can use to make risks more transparent and to inventory and prioritize risks. Kyle & Gary will make poster-sized Risk Matrix and Bow Tie diagrams for use in class exercises. Attendees will learn risk management terminology and tools that can be used, along with being shown some examples of their use. Water and Wastewater professionals are centered on reducing risks, whether it be worker safety, disinfection of drinking water, regulatory compliance, meeting discharge permit requirements, or others. Risk management is a large part of our daily work. Risk governance tools can help us assess, prioritize, and communicate about these risks, especially with emerging risks such as climate change and cybersecurity. The need to identify risks and talk about them remains very important.

Intermediate

Agenda: 12:30 - 1:15 PM Lecture (Talking about Risk) 1:15 - 1:45 PM Lecture (Examples of Risk) 1:45- 2:15 PM Prioritizing Risks using a Risk Matrix (Class exercise) 2:15 - 2:30 PM Questions and Answer/Break 2:30 - 3:00 PM Risk Assessment Form (individual & Class exercise) 3:00 - 3:45 PM Using a Risk Bow Tie Tool (Class exercise) 3:45 - 4:15 PM Questions and Answer/Quiz

Since this is about risk management, it is ideally suited for supervisors, managers, consultants, and even regulators of water and wastewater utilities who want to learn about how to use some basic tools to discuss risk and develop priorities. It will also be good for operators to consider how risks can be managed and see the bigger picture.

Classroom