Course Details
Course Details
Course ID
9083
Course Name
Utility Management, 3rd edition
Contact Hours
16.0
Approved Industry
Drinking Water and Wastewater
Partner Name
California State University, Sacramento
Primary Contact
Jamie McCartney
wateroffice@owp.csus.edu
916-278-6142 Ext.
Website
Description
This course provides managers with an introduction to the concepts and practices used to effectively manage a water sector utility.
Course Level
Intermediate thru Advanced
Course Content
This course introduces water sector utility managers to the major areas of responsibility for effective management including planning, organization, workforce development and staffing, information management and recordkeeping, communication and public outreach, security, cyber security, risk and resilience assessments, emergency response plans, utility finance and funding, asset management, and managing change and challenges.
Target Audience
Any individual who needs to obtain continuing education to fulfill license requirements for PADEP.
Training Format
Correspondence