Course Details
Course Details
Course ID
9684
Course Name
Introduction to and Refresher on Water and Wastewater Utility Leadership Management
Contact Hours
3.0
Approved Industry
Drinking Water and Wastewater
Partner Name
American Water Works Association - PA Section
Primary Contact
Melanie Greene
melanie@paawwa.org
717-774-8870 Ext.
Website
Description
In this presentation, the instructor will compare operator duties and responsibilities to leader duties and responsibilities, and discuss leadership in today's employment market. This course will also cover the importance of asset management implementation as it relates to leadership.
Course Level
Basic thru Intermediate
Course Content
Leadership Roles: How did you become a leader/types of supervisory positions
Common Leadership Styles/Characteristics
Responsibilities, Environments, Resources
Current Leadership Challenges:
Changing technology and AI/Cybersecurity
Managing across generations
Failed Infrastructure, Deferred Maintenance
Leadership, Management. Supervision AND Asset Management:
A positive, proactive work culture
Relationships, Training, Quality Movements
Controlling asset management is key to better management
Maintenance is a key component of asset management.
Target Audience
This course is for new supervisors, long-term managers, and leaders at all levels to develop and to refresh their supervisory skills.
Training Format
Classroom