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9714

Manage for Success: Effective Utility Leadership Practices 2nd edition

35.0

Drinking Water and Wastewater

California State University, Sacramento

Jamie McCartney

wateroffice@owp.csus.edu

916-278-6142 Ext.

Partner Website

This course addresses members of a leadership group, the executive team, that works together to make decisions on how the utility can best serve the community. This course aims to help executive team members learn about fulfilling the different roles they play within their organization; gathering resources to make informed decisions on important factors like asset management, budgets, and security; implementing those decisions within the organization; building a culture of integrity and efficiency; and addressing modern problems and threats. This course presents concepts and skills needed to sustainably lead drinking water and wastewater utilities into the future with a focus on stewardship of utility and community resources.

Basic thru Advanced

To provide an overview of the roles and functions of the executive team in a water sector utility. To guide utility leaders through creating, using, and maintaining an asset management program at a water sector utility. To guide utility leaders in ensuring the long-term financial viability of a water sector utility. To guide utility leaders in planning for and reducing the impacts of potential emergencies, hazards, and threats. To guide utility leaders in workforce development and planning, communication and interaction with the community, and strategies for organizational improvement.

The target audience for this course is the person interested in working in the drinking water or waste treatment field and wishing to prepare for certification license exams, to learn how to do the job safely and effectively, and/or to meet educational needs for promotion.

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